Warranty Extension

Warm Tips

  1. Your order ID can be found on your purchase order/history, email, or invoice. Your order ID may vary depending on which retailer you purchased your AstroAI product from.
  2. If you received your product as a gift, or if you are unable to provide the order ID, please send a picture of your product to warranty@astroai.com.
  3. When you purchase products from our website, we will extend the warranty automatically;you may check details on the My Warranty page after the product is delivered.

 

Got it, Go to Warranty Page

 

Purchase With Ease

AstroAI warrants all products to be of the highest quality in material, craftsmanship, and service. This warranty is effective starting from the date of purchase.

AstroAI will replace any products found to be defective due to manufacturer flaws based on eligibility. Warranty length varies depending on the specific product you purchased. This warranty extends only to personal use and does not extend to any product that has been used for commercial, rental, or any other use for which the product is not intended for. There are no warranties other than the warranties expressly set forth with each product.

This warranty is non-transferable. AstroAI is not responsible in any way for any damages, losses, or inconveniences caused by equipment failure, users’ negligence and abuse, users’ noncompliance with the user manual and any additional safety, use, or warnings included in the product packaging and manual.

 

This warranty does not apply to the following

  1. Damage due to abuse, accident, alteration, misuse, tampering, or vandalism.
  2. Unsupervised use by children under 18 years of age.
  3. Products without sufficient proof of purchase.
  4. Improper or inadequate maintenance.
  5. Purchases from unauthorized resellers.
  6. Lost or stolen products.
  7. Damage in return transit.

 

AstroAI and its subsidiaries assume no liability for damage caused by the use of the product other than for its intended use or as instructed in the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

All expressed and implied warranties, including the warranty of merchantability, are limited to the period of the limited warranty.

Warranty Info

AstroAI will definitely stand behind our products and provide a straightforward warranty. Please refer to the chart below for the warranty periods of various products, as the exact periods differ according to models. Or Contact Us with your Order ID if you need any help.

Product Warranty Period
Multimeter 12 to 36 months
Air Compressor 36 months
Tire Inflator Gauge 36 months
Tire Gauge 12 to 36 months
Infrared Thermometer 36 months
Converter 36 months
Battery Charger 36 to 60 months
OBD2 Scanner 36 months
Mini Fridge 36 months
Accessorie 12 months
Snow Brush 12 months
Sun Shade 12 months
Mask 12 months
Freezer 12 months
Car Clean Tool 12 months

 

Got it, Go to Warranty Page

 

 

 

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