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Shipping Policy

Country Shipping Type Shipping Method Shipping Time Shipping Fee
UNITED STATES Standard Shipping UPS,FedEx,USPS,Amazon Logistics 2-5 Business Day Free

Free Standard Shipping Service

AstroAI offers 2-5 business day shipping as our standard shipping option on all merchandise orders. However, due to delays related to demand and COVID-19, AstroAI.com orders may experience delays. Standard business day shipping is FREE (including taxes) – no promotion code needed. Depending on the carrier, your order may arrive on a weekend.

Shipping Locations

If you place an order on www.astroai.com, our delivery services are currently only available to locations within the United States. If you need us to send products to other countries, please go to one of our corresponding websites to make a purchase. We have the following websites:

  1. US: www.astroai.com
  2. CA: ca.astroai.com
  3. UK: uk.astroai.com
  4. J P: jp.astroai.com
  5. DE: de.astroai.com
  6. FR: fr.astroai.com

Notice: We currently DO NOT dropship to PO Boxes.

Multiple Shipping Addresses

We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.

Gift orders without prices listed

All gift orders' shipping addresses will not have prices listed on the packing slip located inside the AstroAI package.

Business Days & Holidays

All orders are processed and shipped Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Packages do not ship from our distribution centers on weekends or the following US holidays:

  1. New Year's Day
  2. Martin Luther King Jr. Day
  3. President's Day
  4. Memorial Day
  5. Juneteenth
  6. 4th of July
  7. Labor Day
  8. Columbus Day
  9. Veteran's Day
  10. Thanksgiving
  11. Christmas

Questions or concerns? Please feel free to contact us!
Please contact customer support at support@astroai.com

support@astroai.com