Warranty Policy

AstroAI warrants all products to be of the highest quality in material, craftsmanship, and service. We will replace any product found to be defective due to manufacturer flaws based on eligibility. This warranty extends only to personal use and does not extend to any product that has been used for commercial, rental, or any other use in which the product is not intended for.

This warranty is effective starting from the date of purchase. You can extend your warranty period by an additional year. Please complete and submit the following required information.

Country

First Name

Last Name

EmailRequired

Choose your productRequired

Product Link

The direct link to the product page you browse on Amazon/Walmart

Order IDRequired

Your order ID can be found on your purchase order/history, email, or invoice. Your order ID may vary depending on which retailer you purchased your AstroAI product from. Please see below for details:

Amazon xxx-xxxxxxx-xxxxxxx (17 digits)

Walmart xxxxxxx-xxxxxx (13 digits)

Birth Date

A special gift will be given in your birth month.

Remark

Share your concerns with us, we are happy to listen.