Helpful Tips

Your product comes with a warranty. You can click the button below to choose a platform you purchased from and enter your order number then submit to sign up for an one-year extended warranty.

Your order ID can be found on your purchase order/history, email, or invoice. Your order ID may vary depending on which retailer you purchased your AstroAI product from.

If you received your product as a gift, or if you are unable to provide the order ID, please send a picture of your product to warranty@astroai.com.

When you purchase products from our website, we will extend the warranty automatically；you may check details on the My Warranty page after the product is delivered.

Warranty Info

AstroAI will definitely stand behind our products and provide a straightforward warranty. Please refer to the chart below for the warranty periods of various products, as the exact periods differ according to models.