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Shipping policy

Free Shipping on Orders Over $20.00
Astroai offers 1-3 business day shipping as our standard shipping option on all merchandise orders. However, due to delays related to demand and COVID-19, Astroai.com orders may experience delays. Standard business day shipping is FREE on orders $20 and over (excluding taxes) – no promotion code needed. Depending on the carrier, your order may arrive on a weekend.

Multiple Shipping Addresses
We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.

Gift orders without prices listed
All gift orders' shipping addresses will not have prices listed on the packing slip located inside the astroai package.

Business Days & Holidays
All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Packages do not ship from our distribution centers on weekends or the following US holidays:

  1. New Year’s Day
  2. Martin Luther King Jr. Day
  3. President's Day
  4. Memorial Day
  5. 4th of July
  6. Labor Day
  7. Columbus Day
  8. Veteran's Day
  9. Thanksgiving
  10. Christmas

Questions or concerns? Please feel free to contact us!
Please contact customer support at support@astroai.com.

 

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