Welcome to AstroAI’s warranty claim page for processing warranty requests and making inquiries. We attach importance to product warranty to be your reassuring guardian. In line with the principle of convenience for users, all AstroAI warranties are automatically kept track of in our system. So there is no need to register your product. You can reach out to us here when you have any issues with your product. We apologize in advance for any inconvenience that our product may have caused you.

Helpful Tips

1.Your order ID can be found on your purchase order/history, email, or invoice. Your order ID may vary depending on which retailer you purchased your AstroAI product from.

2.If you received your product as a gift, or if you are unable to provide the order ID, please send a picture of your product to warranty@astroai.com.

3.AstroAI may require a return of the defective item for quality inspection before issue a refund or release a replacement.

Warranty Claim