Find your order numbers
Hello! To help you find your order numbers, please follow the detailed steps below:
I purchased the product from:
- Amazon APP
- Amazon Website (Desktop)
- Walmart
- AstroAI Official Website
If you need further assistance, please contact us at support@astroai.com.
Amazon APP
Log In: Launch the Amazon app on your mobile device and sign in to your account.
Go to "Your Orders": Tap on the three horizontal lines (menu) in the bottom right corner and select "Your Orders" from the menu options.
View Order Details: Scroll through your list of orders. The order number is displayed under each order summary.
Amazon Website (Desktop)
Log In: Go to Amazon.com and sign in to your account.
Go to "Your Orders": Tap on the three horizontal lines (menu) in the bottom right corner and select "Your Orders" from the menu options.
View Order Details: Scroll through your list of orders. The order number is displayed under each order summary.
Walmart
Log In: Go to Walmart.com and sign in to your account.
Purchase History: Click on "Purchase History" under the "Account" section.
Find Order Number: The order number is displayed in the details of each order.
AstroAI Official Website
Log In: Go to astroai.com and sign in to your account.
Go to Orders: Click on the account icon and select "My Order List".
Check Order Details: Find the relevant order in your history. The order number will be shown in the order details.